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Frequently Asked Questions (FAQ)

FAQ 8154:

BB Book-It Help Centre

Customer Service

Karyann Toth 1.800.239.1141 x6678 or

What browser should I use?

For optimal speed and performance, we recommend Google Chrome for use with BB Book-It.

View Support Videos (Xotelia)

1. How to update your booking engine
2. How to update your rates
3. How to update your availability

View Support Videos (BBCanada)

1. Logins: via BBDUG and via
2. Home: Bookings at a glance by month or day
3. Product Management: individual room updates OVERVIEW
4. Product Management: updates to individual room AVAILABILITY
5. Product Management: individual room RATE updates
6. Details: adding tax information
7. Update Products: multi-room updates - AVAILABILITY
8. Update Products: multi-room updates - RATES
9. Bookings: accessing reservations and quick filtre options
10. Booking Space Configuration: the public face of BB Book-It
11. Create a Booking: manual bookings - create, modify, cancel
12. Statistics: cumulative and seasonal information

View a list of Channels Available for Synchronization

How to Integrate BB Book-It with Facebook

How to Integrate BB Book-It with PayPal

How to create an invoice using BB Book-It

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